Refund policy

At yamiworks, we take pride in offering authentic and high-quality automotive components. Please review our return policy carefully before placing an order.

In-Stock Items

• You may return eligible in-stock products within 14 days of delivery, provided they meet the following conditions:
  • The item must be unused, uninstalled, and in original packaging
  • All accessories, documentation, and packaging must be intact
  • You must contact us at yami@yami-works.com to request a return authorization before shipping the item back
• Refunds will be issued to the original payment method once the item is received and inspected. Shipping costs are non-refundable, and return shipping is the responsibility of the customer, unless the item was shipped incorrectly or arrived damaged.

Special Orders

• All special orders require a non-refundable deposit and are final sale. These include items ordered from the manufacturer on your behalf, such as wheels, seats, and made-to-order components.
• No returns, cancellations, or changes will be accepted for special orders once the order is placed.

Damaged or Defective Items

• If your order arrives damaged or defective:
  • Contact us at yami@yami-works.com within 48 hours of delivery
  • Provide clear photos of the item, packaging, and shipping label
  • We will work with you and the carrier to resolve the issue

Non-Returnable Items

• Special order or custom items
• Items that have been used, installed, or modified
• Clearance or final sale products
• Opened or damaged packaging

Return Address

• Return instructions and the return address will be provided once your return request is approved.

Questions?

• For return inquiries, email yami@yami-works.com. Please include your order number and a brief description of the issue to help us respond quickly.