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Our support team is here to assist you with any questions or concerns. If you're looking for a specific part or size that isn't currently available on our platform, please don't hesitate to reach out. We have extensive connections with suppliers and can help source rare or hard-to-find items for your project.

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Frequently Asked Questions

How do I place an order?

Browse our collection, select your desired wheels, choose your specifications (size, offset, and optional ceramic coating), and add them to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers. All payments are processed securely through our payment gateway.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also view your order status by logging into your account and visiting the 'Order History' section.

What is your return policy?

All orders are special-order items and are final sale and non-refundable due to their custom nature.

Do you ship internationally?

At this time, yamiworks only ships within the United States. We do not offer international shipping. We’re actively exploring options to expand our reach in the future—stay tuned for updates.

How do I know if the wheels I'm looking to purchase will fit my vehicle?

We recommend consulting with a professional installer to ensure proper fitment. You can also contact our support team with your vehicle make, model, and year, and we'll help you determine compatibility.

How long does shipping take?

Please note that special orders may require additional lead time and can take up to 12 months to fulfill, depending on the manufacturer.

What is a Special Order?

Special orders are items that we source directly from the manufacturer upon request. These typically include limited-run, made-to-order, or niche fitment parts.

  • Lead times vary by manufacturer. Most special orders take up to 12 months to ship, depending on production schedules and global logistics.
  • All special orders require a non-refundable deposit at the time of purchase to secure the item with the manufacturer.
  • Special orders cannot be cancelled, refunded, or modified once submitted. These items are ordered specifically for you and cannot be restocked.
  • All special-order products are covered under the manufacturer’s original warranty, if applicable. Please refer to the specific product’s warranty terms for details.